BLS International Contact Center

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BLS International Contact Center
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About Us

BLS International is a prominent business process outsourcing (BPO) company that specializes in delivering transformational solutions. By leveraging our extensive industry expertise and advanced technology, we collaborate with clients to create innovative digital-driven strategies. We are committed to providing exceptional service across various industries, offering reliable solutions such as lead generation, sales and marketing, customer retention management, and BFSI (BPO, KPO, LPO) services. Our comprehensive services empower businesses and contribute to their credibility and profitability.

Established in 2005, BLS International Services Ltd. (BLS) is a technology-driven specialized service provider for government and diplomatic missions worldwide. BLS collaborates with over 36 governments globally to deliver outsourced visa, passport, consular services, verification and attestation, as well as E-Visa services. Over the past 15 years, BLS has expanded its operations to encompass more than 62 countries across the world.

Our Reach
Our Vision

Our goal is to deliver top-notch business process outsourcing services by leveraging state-of-the-art technology, a team of skilled and dedicated professionals, and an unwavering commitment to excellence. We aspire to become a trusted partner for global businesses, assisting them in optimizing operations, enhancing efficiency, and realizing their objectives. Our ultimate aim is to offer unparalleled value to our clients, expanding our business and evolving into a large-scale organization with diverse sectors and world-class management.

Our Mission

Our objective is to offer high-quality BPO services to our customers at a reasonable cost. With over two decades of experience in the industry, we have gained expertise in all aspects of BPO. We firmly believe that our knowledge and skills will assist you in accomplishing your business objectives.

Experienced Leadership Team
Shikhar Aggarwal (Joint Managing Director)

A young and dynamic leader, Commerce graduate from Delhi University, he has a keen vision to drive BLS International to the top. He actively manages all international operations and is also instrumental in business development for new international projects.

Gautam Aggarwal (Chief Human Resource Officer)

A conscientious and organized HR professional with 21 years of rich contribution in the realm of creating an impacting blend of HR & Business to cause effective Business HR Partnering. 

Amit Sudhakar (Chief Financial Officer)

Mr. Amit Sudhakar is a Chartered Accountant by profession with versatile experience in various areas of accounting and finance in Manufacturing & Service industry. Amit carries with him a wealth of experience of more than 25 years in Business Planning, Management, Management Information Systems (MIS), Auditing and Finance.

Nitin Mishra (VP Operations – Contact Center)

With over two decades of expertise in the contact center sector, adept at overseeing large-scale enterprises with a background in Operations, Transformation, and Project Management. Demonstrated leadership skills with a strategic mindset when it comes to managing teams and driving organizational success.

An Inspiring Journey
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2013-2014
  • 2012
    Commenced operations for Indian Embassy in Saudi Arabia and Singapore
  • 2011
    Started VACs for Indian Embassy in UAE along with other Indian Mission's VACs in South Asian countries
  • 2008-2010
    Started operations for Indian Embassy in Spain, Kuwait, Sudan and Russia
  • 2006-2007
    Commenced operations for the embassies of Austria, Belgium, Greece, Romania and Tunisia in India
  • 2005
    Received first visa application processing order from the Portuguese Embassy in New Delhi (India)
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Customer Support 24/7 services

24/7/365 Availability: Never miss a call from any corner of the world with our round-the-clock support.

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